For Malaysian retail — kedai runcit, minimart, pharmacy
Jaga.ai is a small box that plugs into your shop's network, watches the CCTV you already own, and sends a clip to your phone when someone looks like they're hiding stock. You tap Yes or No. That's the whole product.
Free during the pilot. We bring the box, install it, and take it back if it isn't earning its place.
14:22
The honest situation
Every shop we walk into already has cameras. The recorder in the back room is full. Nobody has opened it in months — and when they finally do, it's because stock is already gone and they're scrubbing through six hours of video hoping to find the moment.
The cameras were never the problem. Nobody watching them was.
How it works
One visit. The box joins your network and finds your recorder by itself — we scan for it, we don't reconfigure it. Your cameras, your NVR and your recordings are left exactly as they are.
Every camera you point it at, five frames a second, looking for the specific shape of someone putting stock into a bag, a pocket or under clothing.
Telegram, on the phone you already carry, ~20–30 seconds after the behaviour ends. Watch it, tap Yes or No. Nothing else to check, no dashboard to log into.
Jaga.ai speaks RTSP and ONVIF, which is what almost every recorder sold in Malaysia already speaks. It scans your network, finds the recorder, tries the stream patterns for each brand and shows you what it found. You pick the channels you want watched.
If your recorder isn't on this list, we test it on the visit before you commit to anything.
Read-only. We don't change settings, don't add users, don't wipe recordings. If you unplug our box tomorrow, your CCTV is exactly as it was this morning.
Every Yes and every No is stored on the box and used to tune the model for your shop — your aisles, your lighting, your camera angles.
7 days for anything you didn't review, 30 days for what you did. The disk manages itself; nothing fills up and nothing is kept forever.
Detection runs on the box, not in a data centre. Losing the line delays the Telegram message — it doesn't stop the watching or the recording.
Why it's built this way
Most "AI CCTV" products stream your cameras to someone else's servers. We decided early that we would not, and the whole architecture follows from that one decision.
Where we actually are
Jaga.ai is running live in pilot on a 16-camera site today. The detection, the alerts, the clips and the review loop all work end to end. What we do not have yet is a long track record of confirmed catches — we are tuning the model against real shop footage right now, which is exactly what the pilot is for.
So we're not going to put an accuracy percentage on this page. Anyone who quotes you one measured on staged lab video is telling you about their lab, not your shop. Take a free box for the pilot period, judge it on your own aisles, and keep it only if it earns the money.
Pricing
You don't have to connect every camera. Most shops start with the three or four that cover the aisles where stock actually goes missing.
One camera, one blind spot you already know about.
RM99per month, per site
Convenience store or small grocer.
RM299per month · RM59.80 per camera
Minimarket, pharmacy, hardware store.
RM749per month · RM49.93 per camera
Multiple outlets, or one large store.
RM1,399per month · RM34.98 per camera
More than 40 cameras, or a group of outlets.
Customquoted per site, after a survey
Plus the box, once. RM2,499 for Solo and Starter, RM4,999 for Growth, RM7,999 for Chain. It's yours — it stays in your shop and it's the thing doing the work.
At the camera limit the software stops you adding another until you move up a tier. Nothing is switched off and nothing is silently billed.
Prices exclude SST. Above 40 cameras we survey the sites first — the quote depends on how many boxes it takes, not just the camera count.
During the pilot, the subscription is free and we bring the box at no cost. If it isn't finding things worth knowing about, we collect it and you've spent nothing.
Before you ask
No — that's the point. If your cameras reach a recorder, Jaga.ai can almost certainly read them. We test your specific setup during the visit, before you commit to anything. Where a camera is pointed at the ceiling or the car park we'll tell you it's not worth connecting.
No. We read from it and nothing else. We don't create accounts on it, don't change its settings, and don't delete or overwrite your recordings. Your existing CCTV keeps working exactly as it does now, and keeps working if our box is removed.
You. The video stays on the box in your shop. The only thing that ever leaves the premises is the short clip attached to an alert, sent to your own Telegram chat. There is no cloud dashboard, and we cannot log in and watch your cameras.
Early on, more than you'd like. A person reaching into a bag and a person putting something into a bag look similar from a ceiling camera, and the system is deliberately tuned to raise a hand rather than stay quiet.
Every "No" you tap teaches it about your shop specifically, so the rate drops over the first weeks. We'd rather tell you this now than have you discover it in week two.
Not through Jaga.ai. There's a live view on a laptop in the shop for setup, but we haven't built remote live viewing — your NVR's own app already does that, and we'd rather not duplicate it badly. Jaga.ai's job is to tell you when to look.
Detection carries on — it runs on the box, not online. Alerts queue up and send when the line comes back. You lose the notification timing, not the watching.
Malaysian MSMEs may be able to claim part of a digitalisation purchase like this under the MSME Digital Grant MADANI, which covers 50% of eligible cost up to RM5,000. Eligibility and the approved-provider list are set by MDEC, not by us — ask us on the visit and we'll tell you honestly where our application stands.
Tell us and we stop billing at the end of the month. The box is yours — it just stops receiving updates and tuning. If you'd rather we take it away, we will, and clips on it are deleted in front of you.
A visit takes about an hour. We check whether your cameras can be read, show you the alert on your own phone, and tell you straight if it isn't worth doing.
Free during the pilot. No contract, no card, and we'll say no ourselves if your setup isn't a fit.